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IT Service Delivery Mid (NOC) Jun 9, 2020
Stafford, VA  
IT Service Delivery Mid (NOC)

Network Technician with a minimum of 2 years of
experience which includes
operational support, hands-on implementing and
configuration of network devices
such as Cisco routers & switches, associated software
tools, desktop computers,
and cabling in a large LAN/MAN/BAN/WAN environment.
Exposure to VPNs, WAN
Accelerators, Intrusion Prevention Systems (IPS), Virtual
Private Networks (VPN) a
plus. Position requires a high level of project
coordination skills to manage the
execution of maintenance activities and network outages.
Knowledge of GigE,
OSPF, BGP, EIGRP, HSRP, and TCP/IP protocols is
necessary. Knowledge of trouble
ticketing software such as (HP Service Manager) and
monitoring/management solutions (HP NNMi/iSPI, HP OM, and
HP NA) desired.
This role will leverage processes, utilizing ITIL best
practices, to ensure the IT
organization designs, deploys and sustains high quality,
highly available solutions
that align with business and IT strategic objectives.
Knowledge and experience
working while WAN Accelerators and associated
technologies is highly desirable.
Previous experience working on military bases/sites,
including previous military
service highly desirable. Strong communications, writing
and editing skills needed
to transfer information to individuals involved in the
networking process. Strong
problem solving and troubleshooting skills. Ability to
work in an organized fashion
with focus on documented activity. Cisco CCNA Academy
training or Cisco
certification will meet 2 years’ experience requirement.
Primary areas of
responsibility will be supporting NOC operations at
Norfolk, VA or Pearl, HI.

Secret Clearance Required

IAT-II: Security+ required
Operating System Certification CCENT, CCNA Preferred
ITIL v3 Foundations Preferred
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