|Dec 20, 2017
Project Manager Cyber Crime Center
Location: Linthicum, MD
Certification: Process improvement models (CMMI, Six Sigma)
•Primary POC for DIB Partner Outreach
•10-14 years, Bachelors degree 5+ years customer service
•Develop and coordinate communication, outreach initiatives to improve industry participation
•Create outreach and communication events, campaigns, strategies and informational materials to promote DIB CS programs, products and services via a combination of personal contacts, brochures, mass mailings, public presentations, special events, web interface, press releases, newsletter articles and fact sheets
•Manage small-scale service development projects
•Research, collect, analyze data, identify trends, patterns, improve communications strategies, methods, procedures and reports
•Manage web-based and standard teleconferences
•Ensure all developed material is in compliance with established policies and standards
•Engaging/interacting/collaborating at all levels of an organization
•Basic fluency in cyber security operations or information technology, security, or assurance
•Develop clear written content for technical and/or non-technical audiences
•Speak clearly and in an organized fashion, tailor communications to the audience
•Learn quickly, demonstrated track record of meeting deadlines
•Working with a large, diverse customer portfolio
Managing DCISE outreach projects, efforts and initiatives.
•Liaison among a variety of government agencies and private industry.
•Creative problem solving, multi-task and prioritize, work independently, part of a team.
•Attention to detail, organizational, time management skill
•MS Office Suite, MS Project, Visio, SharePoint, Publisher
•Defense Collaboration Services, web conferencing services
Defense Cyber Crime Center (DC3) in Linthicum, MD. Assigned to the Mission Support Division, Customer Engagement (CE) Branch of the Defense Industrial Base (DIB) Collaborative Information Sharing Environment (DCISE). CE is the operational entry point for DIB Partners and USG Stakeholders. This Branch is responsible for external customer support, DIB Partner Onboarding, DIBNet Management and outreach services, promote DIB participation, and communication and collaboration in the DIB CS Program.