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Tier 1 Help Desk Support - Raleigh Feb 4, 2016
Raleigh, NC  
Tier 1 Help Desk
Location: Raleigh, NC
US Citizens Only

Microsoft Office product knowledge and trouble shooting
skills, to include:
* Microsoft Office 2003 – 2013
* Microsoft Outlook 2003- 2013
* Live Chat and/or any Customer Relationship Management
(CRM) software tools.
Ability to manage and prioritize concurrent task, i.e.,
handling three chat sessions at one time.
Showcase the ability to communicate well (orally and in
writing) working with the client’s consumers/customers.
Positive attitude and work ethic, Self-motivated.
Work well alone or within a team setting.
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