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Feb 4, 2016 |
Raleigh, NC |
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Tier 1 Help Desk Location: Raleigh, NC US Citizens Only
Microsoft Office product knowledge and trouble shooting skills, to include: * Microsoft Office 2003 – 2013 * Microsoft Outlook 2003- 2013 * Live Chat and/or any Customer Relationship Management (CRM) software tools. Ability to manage and prioritize concurrent task, i.e., handling three chat sessions at one time. Showcase the ability to communicate well (orally and in writing) working with the client’s consumers/customers. Positive attitude and work ethic, Self-motivated. Work well alone or within a team setting.
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