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Tier 1 Help Desk Feb 4, 2016
Raleigh, NC  
Tier 1 Help Desk
Location: Raleigh, NC
US Citizens Only

must have Microsoft Office product knowledge and trouble shooting skills, to include:
? Microsoft Office 2003 – 2013
? Microsoft Outlook 2003- 2013
? Live Chat and/or any Customer Relationship Management (CRM) software tools.
Possesses the ability to successfully manage and prioritize concurrent task, i.e., handling three chat sessions at one time.
Showcase the ability to communicate well (orally and in writing) working with the client’s consumers/customers.
Positive attitude and work ethic.
Ability to work well alone or within a team setting.
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